Privacy Policy
IntroductionTailrace Marina ("we," "us," or "our") operates the boat slip rental facility located at 1010 Marina Village Drive, Mount Holly, NC 28120. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, or communicate with us.
Information We Collect: We may collect the following information:Name and contact information (phone number, email address, mailing address)Boat information (make, model, registration number, length)Payment and billing informationCommunications you send to us (emails, texts, phone inquiries)
How We Use Your Information: We use your information to:Process slip lease agreements and paymentsCommunicate with you about your lease, renewals, and account statusSend operational updates such as weather alerts, dock maintenance notices, and marina announcementsRespond to your inquiries about slip availability and servicesImprove our services and customer experience
SMS/Text Messaging: If you opt in to receive SMS messages from Tailrace Marina, we may send you texts regarding lease renewals, payment reminders, availability updates, and marina alerts. Message frequency varies. Message and data rates may apply.You may opt out of SMS messages at any time by replying STOP. Reply HELP for assistance.
Information Sharing: We do not sell, rent, or share your personal information, including your mobile phone number, with third parties for marketing purposes.We may share your information only when necessary to:Process payments through our payment providerComply with legal requirements or respond to lawful requests from public authorities
Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure.
Your Rights: You may request to:Access the personal information we hold about youCorrect inaccurate informationDelete your personal information (subject to legal retention requirements)To make a request, contact us using the information below.
